cant get in to My Virgin Media

[stevejl]

I need to access My Virgin Media, but i no longer use my old NTL email adress to which it is attached, and have lost my password. What do I Do?

[Kain_W]

Hi stevejl,

Thanks for your post and welcome to the community.

Many apologies for any issues faced with gaining access to MyVM, to get this matter resolved I've dropped you a PM.

The message will appear within the envelope icon.

Regards,

[Kain_W]

Thanks for your cooperation over PM stevejl,

I'm glad to hear the matter has been resolved.

As always do not hesitate to get back in touch if you require any further assistance.

Take care,