Forum Discussion

registermyvm's avatar
registermyvm
Joining in
2 years ago

Strangers email address is registered to my new VM account

Hi all, I have recently signed up to VM, and am trying to register for the my VM app. However, when I enter my details (i.e. surname, account number and area reference code) it tells me that there ...
registermyvm's avatar
registermyvm
Joining in
2 years ago

Hi Alex_Rm

This is a brand new account.

Regards

Sabrina_B's avatar
Sabrina_B
Forum Team
2 years ago

Hi registermyvm 👋.

Thanks for the update on this. We would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina