signed up with an old email account

[martin1970]

Hello,

I've signed up for virgin media services at my home but I've put a email address in that is no longer active, how can I change this as I don't have a account number as of yet to set up a virgin media account to change this.

[Molly_T · Accepted solution]

Hi Martin1970 👋 Welcome to the community forum! Thanks for posting. 

Sorry to hear you have signed up with the wrong email address. Let's get that updated for you! 

I will just need to take a few details via PM to offer help with this. You can find the PM in the top right corner of the page in your Inbox 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!

Wishing you all the best. 🌞