on 13-12-2024 11:29
help please i just orderd a new black friday agreement to keep all my egsisting services for my egsisting payment so i orderd the package ,and received my new contract details and payment details signed on the 8 th December and guess what Virgin have charged me more money than they should have .
AFTER nearley an hour on the phone to someone abroad speaking poor English ,i gave up thy could not see my new contract ,so why have virgin increase my payment ? please advise any help i would be very grateful .
on 13-12-2024 15:55
Hi septicsam
Thanks for your post, welcome back to the forums.
I'm sorry to hear there's been an issue with your contract. I can certainly take a look into this for you and see what's happened.
I've dropped you a message so I can take the details.