cancel
Showing results for 
Search instead for 
Did you mean: 

Wrong email on account set up

Callumhallett
Just joined

When sorting my broadband i set up with the wrong email. When going to log onto my account I now have no access to my account number because i have not got my welcome email. So locked out of my account. Pls help  

1 REPLY 1

Gareth_L
Forum Team
Forum Team

Hello Callumhallett

Thanks for your first post and welcome to our community.
Sorry to hear you used the wrong email when setting up your broadband.
I'd like to investigate this for you and arrange for this to be amended.
If you don't mind, I will need to send you a private message to pass security. 
If you can check your logo at the top right of your screen that would be great. 

Gareth_L