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Welcome email

Joining in

I’ve signed up to virgin media contract and have not received any welcome email yet said it was meant to be within 24 hours but it’s been over 4 days now.I can’t even make an online virgin media account as I don’t know the reference or area code to be able to make an account.


Forum Team
Forum Team

Hi @addzssdd 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

Thank you


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