on 28-02-2024 21:49
I’ve signed up to virgin media contract and have not received any welcome email yet said it was meant to be within 24 hours but it’s been over 4 days now.I can’t even make an online virgin media account as I don’t know the reference or area code to be able to make an account.
on 29-02-2024 07:14
Hi @addzssdd
Thank you for reaching out to us here, welcome to the community.
I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me
Thank you
Jon