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spt1's avatar
spt1
Tuning in
2 years ago
Solved

Vulnerable elderly person being exploited financially

I have spent 6 hours on the phone this week trying to get my elderly and vulnerable mother's bill reduced. She has been a customer for nearly 20 years and is paying nearly £50 a week for services she...
  • Roger_Gooner's avatar
    2 years ago

    The Telecare providers should be all ready for this. BT customers are supplied with the Smart hub 2 and the Telecare alarm is connected to the phone socket on the hub.