Virgin field sales rep

[erniebuscuits]

Virgin field sales rep Telephoned and agreed a discounted rate and free installation cost, first bill shows full price and installation costs. 

[Gareth_L]

Hello erniebuscuits.

Thanks for your first post and welcome to our Community.
Sorry to hear about the discounted rate and installation costs not being correct. 
I'd like to take a look into this for you.
If you don't mind, I will need to send you a private message to pass security. 
If you can check your logo at the top right of your screen that would be great. 
Regards     
Gareth_L
 

[Gareth_L]

Thanks for your time over the last 2 days erniebuscuits.

Glad we've managed to resolve the package and installation charges out for you.

If you need anything else? please pop back on here and we can do our best to help.

Gareth_L