on 25-09-2024 15:59
Unfortunately, the survey regarding the quality of work carried out by your engineer does not work.
Please can you pass on that we are extremely satisfied of the work carried out by Ian [REMOVED] on sat 21st September.
Thank you
[MOD EDIT: Personal and private information has been removed from this post.]
Answered! Go to Answer
on 26-09-2024 19:15
on 25-09-2024 19:55
Hi @RichandReb thanks for reaching out. And thanks for your nice feedback. We'll pass this on to the engineer's manager. Please could you remove any personal details from your post, for your own security?
Regards
Lee_R
on 26-09-2024 06:37
If you could tell me how to then yes or please delete post for me. Thank you
on 26-09-2024 09:32
Hi RichandReb 👋
You can edit posts by heading to the arrow drop down in the right hand corner of the post. Select the 'edit' option - you can then edit the post to remove the details as requested.
Hope this helps! Let us know if you need further support. 🌞
on 26-09-2024 18:27
I can’t see an edit option?
26-09-2024 18:40 - edited 26-09-2024 18:41
The 'edit' option disappears after about 40 min's from posting. Not sure what the request is for you to delete (unless it is a customer number in brackets?). If there is anything else, the moderators will have to do it.
on 26-09-2024 18:53
Your colleague just asked for me to remove personal information so yes possibly a customer number?
on 26-09-2024 19:08
I am not employed by VM but if your customer no. is shown in the brackets above in post #1, you can use the same drop down arrow from above and use 'Flag for a moderator' and ask them to remove that info.
on 26-09-2024 19:15
Thank you very much I’ve just followed your advice
on 27-09-2024 09:00
Hi RichandReb,
Thank you for reaching out to us in our community and welcome, we are glad to hear you got the help you needed by following the advice of our community members, this is what we are here for, if you do have any further issues or need any support at all then please reach back out.
Kind regards
Paul. 😄