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Upgrade speed if can as shown in app

Hosay299
Fibre optic

Hi how can I upgrade my speed in app shows it but can't get order done.

 

Been told a new contract via WhatsApp teams.

 

Even when sent screen shot of what there app offer and says??

 

Why is it not simple to do as it should be.

 

Hope you can help as not the service I would expect from a massive company like urs!

 

Seems ur trying to get new contract out of ur current customers when app allows it without it!! 

 

U have to sort as why u app and site shows it 

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