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TNT package - can't access

JaneE1
Tuning in

I can’t get access to TNT even though it was confirmed to us that it would be available when we renewed

i I believe there is an email you need to respond to in order to confirm you still want access 

can someone send the email to me?

 

 

[MOD EDIT: Subject title changed for clarity]

1 ACCEPTED SOLUTION

Accepted Solutions

Cardiffman282
Problem sorter

Jane there did indeed used to be a special online form to fill in but VM has recently chosen to quietly disable it. You will instead need to wait for the VM forum team. 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

See where this Helpful Answer was posted

2 REPLIES 2

Cardiffman282
Problem sorter

Jane there did indeed used to be a special online form to fill in but VM has recently chosen to quietly disable it. You will instead need to wait for the VM forum team. 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

Steven_L
Forum Team
Forum Team

Hey JaneE1,

I have sent over a private message on your other post, so will carry on speaking to you via the private message, to avoid any confusion or missed replies.

Kind Regards,

Steven_L