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Surname spelt incorrect

Lewisnadin
Joining in

Hi,

I recently purchased a broadband contract online. When I received the contract and went to set up my online account, I realised my last name was spelled incorrectly on the contract (Nadim instead of Nadin)

I had to use the incorrect spelling in order to be able to create a my virgin account online. I would like this error to be rectified and my contract updated.

I want to avoid using the "change of name" form since I have not changed my name and this error was seemingly made by Virgin Media's electronic system. But I would like my bill to reflect my true name. Can someone at Virgin change this for me?

Thanks

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