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Still waiting on a refund for an account closed over a year ago

DanielFleetwood
On our wavelength

a month ago

4 times I have requested the refund via CS, and still I haven't received it. Can anyone help?

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1 REPLY 1

David_Bn
Forum Team
Forum Team

a month ago

Thanks for reaching out to us @DanielFleetwood, and we're sorry to hear of the refund due from a former account that has yet to be paid out to you.

I'd be happy to pick this up for you to see what we can do to have this resolved for you.

Check out the envelope in the top right hand corner for a private message from me.

Thanks,

David_Bn

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