17-07-2024 16:23 - edited 17-07-2024 16:23
Hi,
I received my virgin media box and broadband since 13th July- I also received a text from Virgin media to confirm this. But, when I tried to make an account to view bills/ payments I couldn’t since I don’t have an account number or area code.
I have not received a welcome email or my full contract and am wondering what I should do.
Many thanks
on 17-07-2024 20:15
Hi Blitz1,
Thanks for posting and welcome to our community 😊
Sorry you're having some issues setting up your online account, so I can help I've popped you over a private message.
Alex_Rm