on 29-02-2024 21:53
Hi i have this same issue. My virgin account is still linked to my old account number i need to access it to review billing and so forth.
please could someone help and link my new account to my Virgin account
TIA
on 01-03-2024 08:15
Hey savbonura11, thank you for reaching out and I am sorry to hear this.
We may need to raise an IT ticket for you if you would like to use the same email, if you wanted to use a new email you can set it up right away.
I will send you a DM either way.
Matt - Forum Team
New around here?
on 04-03-2024 12:37
Glad we've made a start of getting this corrected for you.
Matt - Forum Team
New around here?