Quickstart only came with hub, no TV?

[derrt]

Does the TV box come separately? Completely failed to contact a human and the chatbot didn't understand what the problem was. Cheers.

[Molly_T]

Hi derrt 👋 Welcome to the community forum, thanks for posting! 

Sorry to hear about the missing equipment as part of your Quickstart. You should usually be sent everything you need in one go. 

We will need to take a closer look at the account to see what's happened here and help get it sorted! We will just need to send you a PM to confirm a few account details so we can arrange this for you.

I will do this for you now - you can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!

Wishing you all the best. 🌞

[monica345]

Hello,Yes, the TV box typically comes as a separate component. It's a standalone device that connects to your TV via HDMI and provides access to streaming services, apps, and other internet-based content.
Common TV Boxes:

• Android TV Boxes: These are the most popular, offering a wide range of apps and customization options.
• Apple TV: Primarily for Apple users, offering seamless integration with Apple devices.
• Amazon Fire TV Stick: A compact option that plugs directly into your TV's HDMI port.
• Roku: Another popular choice with a user-friendly interface.
  
  If you're experiencing issues with a TV box you already have, please provide more details about the specific device and the problem you're encountering.