ajdunlop
11 months agoTuning in
Need to change Quickstart delivery date but no account number
I am a new customer and have been allocated a date for delivery of our Quickstart pack but need to change the date as we won't be in.
Everything I can find about changing the date directs me towards My Virgin Media but to sign up I need an Account Number and Area code.
I've received a Contract Information Sheet that has a box for each of these but is blank. Is there anywhere else I can get the information to be able to sign up to change the delivery date?
Hi ajdunlop
You could try calling the pre-installs team on 0800 052 1734
They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday