Query on renewal and cancelling
Hello, My 18 month minimum term ends on the 3rd of March, so I've been looking at my options. A renewal option on the myvm site had a renewal offer for a higher speed which I signed up for yesterday...
Forum Discussion
Hello,
Once the new contract starts, the old one is effectively gone, and canceling would usually mean losing the service entirely unless you negotiate something with them.
To be sure, I’d recommend contacting Virgin Media and asking if they can reinstate your old contract if you cancel the new one. It’s not their usual policy, but they might be flexible.