4 weeks ago
every time I change to paper billing on my account, it changes back to ebilling. Why?
I need an original paper bill for proof of address & change of name, a printed pdf will not count.
Hi @sHxss 👋
A warm welcome to our Community Forums and thanks for your post.
I am sorry to hear you're having some issues updating your bill preferences.
I would love to help you further so will pop you a PM 📩 now and we shall take it from there.
Speak soon!
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