Order placed but no confirmation email

[charliefoks04]

Hi there, 

I've had the exact same issue and hoping for a similar response. 

Thanks

[Alex_RM]

Hi charliefoks04,

Thanks for posting and welcome to our community 😊

So I can get a few more details from you I've popped you over a private message.

Alex_Rm

[jonahking995]

I’m having the same issue with no confirmation email and not sure whethet our broadband is even being delivered 

[Akua_A]

Hi @jonahking995 

Welcome to our services and community forums. Sorry to hear you have not received your confirmation email / welcome email. We can understand your concern and want to best help. To best look into this, we have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

Thanks,