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OK to cancel O2 sim until renewal time.

ugale11
Joining in

Got an email the other day saying the price of my O2 sim was going up in April. I currently pay £37 a month for 250Mb bolted to 350Mb and £5 for the O2 sim. I don't use the sim only took it as at the time it was offered as a retention to get the 350Mb they were going to put my price upto £53 a month for 350Mb. So I feel like cancelling the sim but would that immediately drop me back to 250Mb or do I keep that for the term of my 18month contract?

1 REPLY 1

Sabrina_B
Forum Team
Forum Team

Hi @ugale11 👋.

Thanks for reaching out to us and welcome to the Community Forums. We would like to bring you on for a private message so that we can take a look at your account and see what are the best options for you.

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina