4 weeks ago
Hi
I have ordered virgin media WiFi for my new house. I ordered this on Friday 26th July. But I have still not received the welcome email. Therefore I cannot set up my online account as I don’t have an account number or area reference. I therefore cannot check that my installation is still planned for this Saturday, as I am unable to view this anywhere.
4 weeks ago
Hi danielchapman22,
Thank you for your post and welcome to the community.
I'm very sorry you haven't had that information.
I am happy to take a look into this for you.
I will private message you now.
^Martin