My father has moved into a residential care home so needs to cancel his services. I have LPA for him

[apollio996]

My father has moved into a residential care home so needs to cancel his services. I have LPA for him.  He has both his phone and broadband from you

[Zach_R]

Hi @apollio996,

Thank you for your post and welcome to our community forums. We're here to help.

We can certainly take a look into this for you. Please respond to the private message that I'll be sending to you shortly and we can go from there.

Thanks,