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My bill has increased from £61.99 to £90

Tone5
Joining in

My next bill has been increased even though I have taken out a new 18 month contract for £61.99. Please can you investigate this issue.

Thanks 

2 REPLIES 2

Sabrina_B
Forum Team
Forum Team

Hi @Tone5 👋.

Thanks for reaching out to us and welcome to the Community Forums, sorry to hear you are having issues with your bill. We would need to take a look into this via private message with you. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

 

Thanks.

 

Sabrina

Sabrina_B
Forum Team
Forum Team

Hi @Tone5 👋.

Thanks for joining me in a private message, glad that we got your issue resolved with your package. Should you need us again please do reach back out to us.

Sabrina