06-05-2024 14:49 - edited 06-05-2024 14:50
Hi, I moved house, didn't change my services or area, and didn't notice that Virgin had changed the contract end date. They are now looking for £300+ to exit the contract which would have expired. Who is best to talk to sort this out?
on 06-05-2024 17:01
Hi @fritz999uk thanks for reaching out.
Sorry to hear that you're receiving incorrect contract termination fees. And for any inconvenience this may cause. I would love to take a look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R