Moved house, any way to cancel without getting charged?

[potineni1]

Hi all, I’ve just moved house and I’m looking to get out of my virgin contract. I can get virgin in the new place but the speeds have been inconsistent since signing on and I’d rather explore other options. Is there anyway to get out or am I going to have to pay for the privilege?

[Matthew_ML]

Hey potineni1, thank you for reaching out and a warm welcome to the community, if you can services in your new property you wouldn't be able to leave.

You would need to pay a disconnection fee sorry.

You can read up on house moves here.

Let us know if you need anything else answering.