Forum Discussion

mda99das's avatar
mda99das
Up to speed
2 years ago

Missed call from retentions team. How many chances?

I got a call from retentions team 0203 7436946 which does not allow you to dial back to them.

How many chances will they give to try to call you ( they need to remember that not everyone can answer their phone at work!!)

Is there an email address. I want to give them one chance to see if they can come back with an offer.

cheers

  • They have called me the last two days !

    I re contracted over a week ago , so just goes to prove how bad their systems are !!

    Thought I had put them right yesterday but still got another call today...

  • Hey mda99das, thank you for reaching out and I am sorry to hear this.

    They will most likely try again we can't promise this nor organise a call back but in my experience they do try a few times. 

    Might not be right away though, please do keep us updated. cheers 

  • Just listened to the message again, and they did leave a number, I thought it was the standard VM number, but its the retentions people. Long story short, sticking with VM 🙂

    • Matthew_ML's avatar
      Matthew_ML
      Forum Team

      Glad to hear this 🙂

      If you need any help you know where to find us 🙂