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Missed call from retentions team. How many chances?

mda99das
Up to speed

I got a call from retentions team 0203 7436946 which does not allow you to dial back to them.

How many chances will they give to try to call you ( they need to remember that not everyone can answer their phone at work!!)

Is there an email address. I want to give them one chance to see if they can come back with an offer.

cheers

4 REPLIES 4

Tractorboy
Rising star

They have called me the last two days !

I re contracted over a week ago , so just goes to prove how bad their systems are !!

Thought I had put them right yesterday but still got another call today...

Matthew_ML
Forum Team
Forum Team

Hey mda99das, thank you for reaching out and I am sorry to hear this.

They will most likely try again we can't promise this nor organise a call back but in my experience they do try a few times. 

Might not be right away though, please do keep us updated. cheers 

Matt - Forum Team


New around here?

mda99das
Up to speed

Just listened to the message again, and they did leave a number, I thought it was the standard VM number, but its the retentions people. Long story short, sticking with VM 🙂

Glad to hear this 🙂

If you need any help you know where to find us 🙂 

Matt - Forum Team


New around here?