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I want to cancel my subs online

Redfez
Joining in

Why can't I cancel tv package online I don't want to ring you up because you take the **bleep** sending me to different departments 

4 REPLIES 4

carl_pearce
Community elder

You cannot cancel on here.

Hi Redfez,

Thanks for posting and sorry to hear you've had some trouble getting in touch.

As carl_pearce has advised, cancellations are not something we do from here.

You can get in touch on the below 👉

Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone (option for media, option 4, option 2)
WhatsApp: +44 7305 327 112

Alex_Rm
 

newapollo
Very Insightful Person
Very Insightful Person

Hi Redfez,

You can use good old snail mail to cancel.

Write to Virgin Media, Sunderland, SR43 4AA, including your name, address and account number. Send it by registered (signed for) post.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Thank you for posting the postal address newapollo  🙂

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