I need to pay a very old bill from 2018

[DaddyKool]

I was a former user of virgin media and checking my records I need to pay 55 pounds .I have no access to any details from being with virgin media back in 2018.. 

Can someone please help me so I can clear this balance ?

Many thanks 

[Zoie_P]

Hi @DaddyKool, 

Thank you for your post and welcome to our forums 🎉

We can look into this, but please be  aware we are unable to take payments, with the time that has passed, this would have been taken over by a debt company. I will pop you over a PM, please keep an eye out for the little envelope. 👀📩

Thanks,

Zoie