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How do I remove stored bank card details

TeDDy1959
Tuning in

I need to ensure that my account doesn't have my card details to prevent incorrect payments being taken. I did a quick payment and I didn't need to enter my bank card details as they were there already. I have previously removed them because Virgin messed up and took incorrect payments. 

1 REPLY 1

Nathan_B
Forum Team
Forum Team

Hi there @TeDDy1959 👋 Welcome back to the forum and thanks for your post 😊

I'll certainly be happy to check to see if we have any details stored on our end for you. I'll pop you a PM to confirm your details so this can be done.

Regards

Nathan

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