on 06-09-2024 20:31
Hi I am becoming homeless due to split from partner . I have contacted my council and I need to phone on the day of my homelessness to get accommodation which will be a hotel or hostel. I cannot take my virgin media with me and I cannot afford to pay the £300 odd cancellation fee. I am a loyal customer I will continue to use you when I get my housing situation sortied which might take a while however I cannot afford to pay the cancellation fee
on 07-09-2024 08:17
Hi @Dm234
Thanks for posting and welcome to the community. Sorry to hear of the personal situation.
I'll send you a PM now to assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill