Forum Discussion

123gj3's avatar
123gj3
Joining in
8 months ago

Havent received confirmation email

I signed up 28th october, with the email saying box would arrive est 31st. havent received anything as of yet and no email regarding my account number so cant chase it up over the phone.

2 Replies

  • 123gj3's avatar
    123gj3
    Joining in
    8 months ago

    Signed up on the 28th october still havent received email with account details or the delivery which was est for the 31st

  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    8 months ago

    Hi 123gj3 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about the situation you find yourself in 😔

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel