Havent received confirmation email

[123gj3]

I signed up 28th october, with the email saying box would arrive est 31st. havent received anything as of yet and no email regarding my account number so cant chase it up over the phone.

[123gj3]

Signed up on the 28th october still havent received email with account details or the delivery which was est for the 31st

[Daniel_Et]

Hi @123gj3 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the situation you find yourself in 😔

In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel