Entertainment & Documentaries

[james1947]

just been to order virgin tv add on for the wifi i have just the mixit package but want  Entertainment & Documentaries add on as my son has it but cant see it, says for discovery channel and other  channels you have to upgrade  to tnt sport for theses channels,have they changed the add ons

[newapollo]

Hi james1947 

Sorry but the Personal Picks are now obsolete. If you want the additional Entertainement and Documentary channels you need to change to the Maxit (Mega) channel package.

The following was posted by forum staff a few days ago <here> 

'Although Personal Pick's used to be an option and may still be in place on some legacy packages, it isn't something we offer at this time. Any customer with these who changes packages will lose these at some point.'

If you want TNT Sports then that's been a standalone addon since September 2023 and is now an additional £18 per month on a rolling 30 day contract. 

[james1947]

can you tell me if you get  Entertainment & Documentaries on the TNT package cant seem to see the list of channels included in the TNT package 

[newapollo]

Hi again @james1947 

There isn't a TNT package. TNT Sports (TNT Sports 1,2,3,4 and TNT Sports Ultimate) is a stand alone addon available on VM which is £18 per month. 

I think you are getting confused with Discovery Plus (not available on VM) which is a streaming service. The streaming package with TNT Sports is priced at £30.99 per month  It comprises the following :- Discovery Channel, TLC, Quest, Really, Animal Planet, Quest Red, HGTV, Food Network, DMAX, ID, Discovery Science, Discovery Turbo, Discovery History, Motortrend, Magnolia Network, Eurosport 1 & 2, TNT Sports 1, 2, 3, 4 and TNT Sports Ultimate

EDIT There  are a couple of other tiers (again not available on VM) See the  /radiotimes article 

[james1947]

i might seem a bit thick im probably am, so if i get the TNT sport add on @ £30 i will get the extra channels including discovery channel's 

[HavencroftKev]

No James, not with Virgin.

The £30 is for Discovery+ (a standalone app) the option for £18 is for TNT Sports only.

If you wanted the extra channels including Discovery Channel, it's my understanding that those are included in certain packages (such as Maxit).

[newapollo]

Hi again @james1947 

Virgin don't have the Discovery Plus app, instead on Virgin you can add the TNT Sports channels for an additional £18 per month.

If you want any of the other Discovery channels on Virgin then the basic channels  DMAX, Food Network, HGTV, Quest, Quest Red, Really are available on VM's Mixit tier TV

The following Discovery Channels are available on VM's Maxit tier TV:-  Animal Planet, Discovery, Discovery History, Discovery Science, Discovery Turbo, DMAX, Eurosport1, Eurosport2, Food Network, HGTV, ID, Quest, Quest Red, Really, and TLC

Virgin doesn't have Motortrend or the Magnolia Network which are exclusive to the Discovery Plus app.

[james1947 · Accepted solution]

ok thanks have now sorted it out with virgin they offered me a deal with the channels i wanted 

[Robert_P]

Thanks for the update james1947 and we're glad to hear we were able to offer you a deal suitable 👍😊

Should you need assistance in the future, please don't hesitate to reach out via the forums.