Forum Discussion

em-heaton's avatar
em-heaton
Joining in
3 years ago

Email address to send proof of house move to

I have recently moved house and after having a very long and difficult conversation with the virgin customer services team I was given an email address to which I would have to send my proof of addre...
Anonymous's avatar
Anonymous
3 years ago

Could I also get the email to send details to?

Akua_A's avatar
Akua_A
Icon for Forum Team rankForum Team
3 years ago

No problem at all Anonymous,

Glad to have been able to help with this 🙂 Please do not hesitate to contact us if you need any further help.

Thanks,

 

  • carlmc1's avatar
    carlmc1
    Joining in
    3 years ago

    Hi,

     

    I have the smae problem -- I’ve moved house and lost the email I need to send proof of new address to. Can you send it to mee? Best wishes,

    Carl

    • Steven_L's avatar
      Steven_L
      Icon for Forum Team rankForum Team
      3 years ago

      Hey carlmc1,

      I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.
      Regards,
      Steven_L
       

      • TPret's avatar
        TPret
        Just joined
        3 years ago

        Hi - Could I please also get the email address as the one I took down over the phone wasn't correct and I got a bounce back.

         

        Many thanks