I have recently moved house and after having a very long and difficult conversation with the virgin customer services team I was given an email address to which I would have to send my proof of address change to (despite having sent this is in the post with my notice to cancel in writing). I have however lost the email address and need the email address asap. This is not available anywhere on the website.
Welcome, thanks for posting.
I am sorry for the issue with your home move.
I will send you a private message now, so I can help you further.
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Welcome to our community forums and thank you for your first posts.
Thank you for getting in touch with us regarding this. Are you able to specify what you are needing the email for? You may also find the following link useful https://www.virginmedia.com/legal/fibre-optic-services-terms-conditions/early-disconnection-fees