Email address to send proof of house move to
I have recently moved house and after having a very long and difficult conversation with the virgin customer services team I was given an email address to which I would have to send my proof of addre...
Forum Discussion
Hello em-heaton,
Welcome, thanks for posting.
I am sorry for the issue with your home move.
I will send you a private message now, so I can help you further.
Please look out for a purple envelope, at the top right screen.
Many thanks,
Could I also get the email to send details to?
- Akua_A
Forum Team
Hi Anonymous,
Welcome to our community forums and thank you for your first posts.
Thank you for getting in touch with us regarding this. Are you able to specify what you are needing the email for? You may also find the following link useful https://www.virginmedia.com/legal/fibre-optic-services-terms-conditions/early-disconnection-fees
Thanks,
I’ve moved house and also misplaced the email I need to send proof of new address to
- Akua_A
In this case, I will send you a private message Anonymous.
Please look out for the purple envelope and provide a response when you can.
Thanks,
- Akua_A
No problem at all Anonymous,
Glad to have been able to help with this 🙂 Please do not hesitate to contact us if you need any further help.
Thanks,
Hi,
I have the smae problem -- I’ve moved house and lost the email I need to send proof of new address to. Can you send it to mee? Best wishes,
Carl
