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Constant complete your profile page

Joining in

Everytime I try to go into my account settings on this website I get the constant loop of “hooray your verified your email “ 

I have updated my account details more than 2 dozen times and then I get another email about my e-billing. Then I go back into my account settings and get thrown back into the loop of completing my profile again, this has been an issues since I set my account up at the start of the month. Please advise me on this because I am losing my mind with this screen of filling out the EXACT same stuff I have many many times 


Forum Team
Forum Team

Hi Lukeshaves,

Thank you for reaching out to us in our community and welcome both here and to Virgin Media, we are sorry to hear you are facing issues with your Online Account and the verification, I would like to help you get this resolved as I can see this is driving you mad.

I have sent an invite into a private chat, please click on the white envelope to accept.