Hello,
I wanted to change my direct debit date and bank details. I was able to change the date, however when I tried to change the bank details it said that I must pay my existing bill before I can do this. Upon doing this, I received an email confirmation saying that you've gotten my payment but the direct debit is still going to be taken anyway? Am I going to be billed twice for the same period?
Could someone please help with this?
