Changed contact email address (I hope)…

[derryck]

Can someone from the team please check my contact email address and let me know. I changed it over the phone just now, but I would like to be doubly sure the agent got it down correctly (changed from an ntlworld one)? Still working on the OTS problem…

[Lee_R]

Hi @derryck thanks for posting and welcome back to our community.

I'd love to offer you some reassurance regarding your updated email address. To enable me to do so, I'm going to need to take some details. I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

Regards
Lee_R

[Lee_R · Accepted solution]

Hi @derryck thanks for getting back to me privately.  
This is just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Please bear in mind, you can manage your account from here. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. 
Regards
Lee_R
 

[derryck]

Thanks for all your efforts over the weekend Lee. We seem to have got this sorted 🙂

[Kath_F]

Hi derryck, 

Thanks for coming back and confirming that this is resolved for you. We're happy to hear that. 

If you have any further issues - you know where we are. 

Take care,