Change of package

[josephmcginley]

Can someone contact me by pm, so I can finalize my virgin media package, which I have a complaint ref no 

Been asked to scan qr code, which takes me to my whatsapp, but not getting anywhere

I'm happy to go ahead with the new arrangement, so just need to the t&c sent to me, for my approval 

[Megan_L]

Morning Josephmcginley 😊

Thanks for posting and welcome back to our Community Forums. 

We're glad you're happy to accept this new deal you've been offered! 

I'll PM you now so we can get this sorted.

Speak soon!

Meg

[Megan_L]

Hi Josephmcginley,

I am sorry that we couldn't help with this request this time 😥 

But we have given other ways to contact other teams below who can help -

• Call - 150 or 0345 454 1111, option 1, 4 then 4.
• Text - +44780 308 9684
• Live Chat - Live Chat with Virgin Media.

Although we couldn't help this time, we're still happy to help with any other issues you have in future, so please come back!

Thanks,

Meg