Cannot change my VM Account email address as requested

[oliverb]

Hi, I need to change the email address registered to my VM account from a non 'ntlworld.com' address to a 'gmail.com' address.

But I keep getting this message and no email sent to me (either ntlworld email account nor gmail email account)

Can anyone assist?

Thank you.

[John_GS]

Hi @oliverb 

Thanks for posting and welcome back to the community.

No worries at all, we'll send you a PM now to assist further.