Cancellation

[Wayne1990]

My contract ends on 25th of August just wondering how easy is it going go be to cancel it, as I have read alot of people have had trouble 

[goslow]

If your minimum term ends on 25 August you still need to give VM 30 days notice to cancel your services.

If you simply wish to cancel, with no further negotiation or discussion with VM …

You can cancel your services by post as per info below

https://www.virginmedia.com/help/cancel-virgin-media

You can send your leaving request by post to:

Virgin Media, Sunderland, SR43 4AA

Use a first-class, signed-for delivery service. This will give you a date/time of delivery when you gave VM your 30 days’ notice to cancel. Also keep a record of the tracking number.

If you cancel during a minimum term period VM may charge you early disconnection fees.

[David_Bn]

Thanks for reaching out to us @Wayne1990, and a very warm welcome to you

Sorry to hear of the desire you have to cancel the services with Virgin Media.

We would advise calling out team on 0345 454 1111 or 150 from a Virgin Media landline phone and once data protection has been passed, we can put the disconnection request on your account, which would then be subject to a 30 day notice period.

Do feel free to keep us updated with how the call goes and we'll be on hand to assist where possible if this is required.

Thanks,

David_Bn