Forum Discussion

garetht1985's avatar
garetht1985
Tuning in
9 months ago
Solved

Cancel order in Progress

Hi, Having a bit of bother and hoping for some help. I accepted a contract renewal via e-mail on 18/10 order# CH2081378037 It hadn't gone through a week later, so I contacted support via Webchat, ...
  • Ashleigh_C's avatar
    Ashleigh_C
    9 months ago

    Hi there garetht1985 

    Thank you so much for your post and welcome to the community forums it's great to have you here. 

    I am so sorry to hear that you have faced this issue with your service and thank you again for posting, I'd be happy to take a closer look into this with you via a private message. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.

     

Ashleigh_C's avatar
Ashleigh_C
Icon for Forum Team rankForum Team
9 months ago

Hi there garetht1985 

Thank you so much for your post and welcome to the community forums it's great to have you here. 

I am so sorry to hear that you have faced this issue with your service and thank you again for posting, I'd be happy to take a closer look into this with you via a private message. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.