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Cancel Paper Billing

DebJon
On our wavelength

Hi - I am unable to cancel the paper billing; I am following all of the instructions, see below, and it's not working. All previous posts about this have ended with a direct mailing so I am unsure of what to do. Can someone please advise please. TIA

1. Sign in to Your Account

2. Select My profile at the top of the page

3. Go to the eBilling section and select Switch to eBilling

4. Follow the instructions to complete your registration

 

1 ACCEPTED SOLUTION

Accepted Solutions

Paul_DN
Forum Team
Forum Team

Hi Debjon,

Thank you for joining me in a private chat and for clearing security, as advised paperless billing is now set for you, you still can view bills Via your Online Account for ones you didn't receive, if you do need any further help, please do not hesitate to reach back out.

Regards

Paul.

See where this Helpful Answer was posted

2 REPLIES 2

Paul_DN
Forum Team
Forum Team

Hi DebJon,

Thank you for reaching out to us in our community and welcome back, sorry to see you have been unable to register for paperless billing by following the above steps, I will be more than happy to help, I will send you an invite into a private chat, please click on the white envelope to accept.

Regards

Paul.

Paul_DN
Forum Team
Forum Team

Hi Debjon,

Thank you for joining me in a private chat and for clearing security, as advised paperless billing is now set for you, you still can view bills Via your Online Account for ones you didn't receive, if you do need any further help, please do not hesitate to reach back out.

Regards

Paul.