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Haighy1970's avatar
Haighy1970
Joining in
8 months ago

Can't find any option anywhere on any virgin app, which all keep saying error and unable to do

Can't seem to be able to login to any virgin apps to access my account to pay for my June bill which was due yesterday but wasn't paid so I'm trying to pay it today but there's no option anywhere to ...
newapollo's avatar
newapollo
Very Insightful Person
8 months ago

Hi Haighy1970 

You can make an online payment via the following page 

https://www.virginmedia.com/help/billing-and-payment/make-a-payment 

That page also details how you can pay over the phone (info copy pasted below)

"You can contact us by calling 0800 064 3777.

You’ll need Your Account number and area reference number which you’ll find on your bill.

Once you’ve made a payment, we can securely save your card details so that if you phone us again it’ll be easier for you to make a payment."