Can't change Virgin Media account email

[gibsonj100]

Trying to change my email account. Unable to CONFIRM Virgin Media email account change. OK to receive verification code and verify but no confirmation email.  When I try to use new email it asks me to confirm - HOW?

[John_GS]

Hi @gibsonj100 

Thanks for posting and welcome back to the community.

Sorry to hear of any email verification issues. I'll send you a PM now to assist further.