Forum Discussion

Salmon911's avatar
Salmon911
Joining in
4 years ago
Solved

Brown box cover

Hi, i have noticed the cover to my brown external box is missing, exposing all the wires. Not sure how long its been like this but everything is still working fine. Is it possible to have a cover sen...
  • Steven_L's avatar
    Steven_L
    4 years ago

    You wont need to be at home for the appointment to go ahead Salmon911, as its only exterior work that needs to be carried out. 

    Regards,

    Steven_L

quinnynufc's avatar
quinnynufc
Joining in
4 years ago

Hi, the external brown box cover has went missing. Is it possible to book in for a fix/replacement? 
Much appreciated 

Steven_L's avatar
Steven_L
Icon for Forum Team rankForum Team
4 years ago

Hey quinnynufc,

Welcome to the community and thanks for taking the time to post your issue on the forums.
I'm really sorry that your omni-box has been damaged, I can arrange for an appointment for this to be fixed but we cannot send a new cover out to you.

I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment.
Please look out for the private message and we can get started.
Regards,
Steven_L

 

 

  • quinnynufc's avatar
    quinnynufc
    Joining in
    4 years ago

    That’s great. I don’t appear to have a private message yet but I’ll keep a look out for it.
    Cheers

    Chris