Blank account number/area reference

[Halsey_48]

I have received my pre contract email with the attachments but both the account number and area reference are missing so I can’t create a virgin account currently. Can anyone help?

Thank you!

[VM-Jon]

Hk @Halsey_48 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon