Bill refund

[DannyMag]

Hi, I'm expecting a refund from my final bill. It has been over a month now and I still haven't received the refund. Can someone look into this please?

Thanks 

[David_Bn]

Thanks for reaching out to us @DannyMag, and welcome back to our Community Forums!

Sorry to hear that you have recently decided to leave Virgin Media, and that you're refund is not yet with you.

Check out the envelope in the top right hand corner for a private message from me, and I'll be on hand to assist where possible.

Thanks,

David_Bn