on 22-05-2023 15:33
I'm trying to set up an online account and it's asking me for Area Reference. I don't have any bills or the welcome pack and can't see to look it up. How do I find out the area reference code for KT2 5HH?
on 22-05-2023 17:37
Hi @Its_Me thanks for your post here in the Community - welcome!
Sorry to hear of the concerns you've raised here.
The Area Reference for your postcode is 03. We hope this helps and if you need any further support with setting up your account, please don't hesitate to let us know 😊
Many thanks
on 23-05-2023 09:55
I've tried creating an account using this are reference code and I keep getting there's an error. Is there a general problem or is this specific to this account?
Oops, we've ran into a problem.
Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)
on 23-05-2023 12:12
Thanks for coming back to us and letting us know you are seeing these issues @Its_Me 😊 Sorry for any inconvenience this is causing 😔
Just to confirm, have you been able to try this on multiple browsers and devices? Also does clearing cookies and cache help at all?
If you still see this after trying the above, please let us know. We'll be happy to assist further.
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 28-11-2023 20:33
Hi, I’m trying to reset stuff and need my area reference code. I’m in L39 1NB. Thanks
on 29-11-2023 08:16