on 18-10-2024 22:19
Hi all
who would be the best team to speak to
to add a landline to my existing broadband.
Thanks
Gavin
on 19-10-2024 13:52
Good afternoon @Gavinwindsor197
Thanks for posting and welcome to the community.
You can see if there are any offers in the online account first :).
If nothing, either, call us on 150 free from any Virgin Media Phone. Or 0345 454 1111 from any other.
Or message via Whatsapp on +44780 308 9684 (automated at the start).
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 19-10-2024 16:18
What was not explained is that VM staff on the board cannot do package changes and adding a landline is one. I hope you are on a coax connection as FTP customers cannot have landlines. Best to phone in to customer services.
on 19-10-2024 17:35